This vacancy is now closed

Vacancy title
Head of eCommerce
Sales Asia
New Taipei City
Closing date

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).


Learn more about Triumph on:



Our Ecommerce Department in New Taipei, Taiwan is looking for a


                                                   Head of eCommerce


The Head of eCom is a key position of online business as to drive and to deliver top-line and growth commercial result. This role will manage the day-to-day business & operational matters and collaborate with cross-functional team (eg: DC, IT, Product Assortment, PLC, consumer hotlines and Marketing) while act as a highly-skilled account managers who dedicates on the mutual growth with external online partners in order to achieve commercial goal as well as to build Omni Capability via Omni Channel O2O Operation since Apr 2018 in Taiwan market.

Roles & Responsibilities:

  • Develop Online business strategy and plan to drive top-line growth and bottom-line profitability.
  • Operational accountability for online business (inventory, merchandising, operations, communication, service) and review efficiency of working practices to drive margin, sell thru and scalability.
  • Maintain awareness of competitor activity and develop initiatives to improve offering and experience.
  • Monitor and analyze sales performance, providing Omni expertise in order to improve online & offline profitability and develop specific action plans when needed.
  • Implement, monitor and maintain online operational standards, purchasing funnel, consumer journey standards and control mechanism to improve operational efficiency.
  • Ensure that inbound deliveries and timings of shipping correspond with scheduled events and promotions.
  • Liaise regularly with Buyers and Merchandising team for updates impacting sales o
  • Ensure high quality standard of product shooting by Regional Marketing Team as to keep elevating conversion rate.
  • Establish strong relationships with internal departments and contacts, and promote cross-channel and cross functional collaboration. 

Your ideal profile:

  • University graduate or above with degree in business, communication or similar discipline.
  • At least 7 years of work experiences including 5+ years of relevant work experience in eCommerce operation.
  • Highly preferable to have brand marketing, digital marketing experience in 4A agency, eTailers, retailers, Cosmetic, Fashion apparel, or FMCG with proven records.
  • Technical skills:  Experience in digital marketing.
  • Language Skills:  Fluent in English and Chinese.   
  • IT proficiency:  Proficient in Google Analytics, Google AdWords, Excel, and PowerPoint.         
  • eCommerce skills: Knowledge in eCommerce, basic Html and web analytics is a plus.       
  • Other skills:  Project Management, Analytical Skills. 

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.