Vacancy title
Head of eCommerce
Sales Asia
New Taipei City
Closing date

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 4,050 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).


Learn more about Triumph on:


Our eCommerce Department at the Taiwan Office in New Taipei Taiwan is looking immediately for a highly motivated



                                                                   Head of eCommerce (f/m) (working 100%)


The Head of eCom is a key position of online business as to drive and to deliver top-line and growth commercial result. This role will manage the day-to-day business & operational matters and collaborate with cross-functional team (eg: DC, IT, Product Assortment, PLC, consumer hotlines and Marketing) while act as a highly-skilled account managers who dedicates on the mutual growth with external online partners in order to achieve commercial goal as well as to build Omni Capability via Omni Channel O2O Operation since Apr 2018 in Taiwan market.

Roles & Responsibilities:

  • Develop Online business strategy and plan to drive top-line growth and bottom-line profitability.
  • Operational accountability for online business (inventory, merchandising, operations, communication, service) and review efficiency of working practices to drive margin, sell thru and scalability.
  • Maintain awareness of competitor activity and develop initiatives to improve offering and experience.
  • Monitor and analyze sales performance, providing Omni expertise in order to improve online & offline profitability and develop specific action plans when needed.
  • Implement, monitor and maintain online operational standards, purchasing funnel, consumer journey standards and control mechanism to improve operational efficiency.
  • Ensure that inbound deliveries and timings of shipping correspond with scheduled events and promotions.
  • Liaise regularly with Buyers and Merchandising team for updates impacting sales o
  • Ensure high quality standard of product shooting by Regional Marketing Team as to keep elevating conversion rate.
  • Establish strong relationships with internal departments and contacts, and promote cross-channel and cross functional collaboration. 

Your ideal profile:

  • University graduate or above with degree in business, communication or similar discipline.
  • At least 7 years of work experiences including 5+ years of relevant work experience in eCommerce operation.
  • Highly preferable to have brand marketing, digital marketing experience in 4A agency, eTailers, retailers, Cosmetic, Fashion apparel, or FMCG with proven records.
  • Technical skills:  Experience in digital marketing.
  • Language Skills:  Fluent in English and Chinese.   
  • IT proficiency:  Proficient in Google Analytics, Google AdWords, Excel, and PowerPoint.         
  • eCommerce skills: Knowledge in eCommerce, basic Html and web analytics is a plus.       
  • Other skills:  Project Management, Analytical Skills. 

We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.