Vacancy title
EC Omni-Channel Operation Manager
Closing date

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 4,050 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).

Learn more about Triumph on:



Our E- Commerce Department at the Shanghai headquarter in Shanghai China is looking immediately for a highly motivated


                                                                    E-Com Omni-Channel Operation Manager


Roles & Responsibilities:

  • Be responsible for e-Commerce business plans, demand plans and P&L.
  • Achieve and exceed business results together with high potential e-Commerce team
  • Develop and implement digital customer strategy and activation plans, VIP, Kaola
  • Pro-actively identify new commercial opportunities with focus on digital and support from functional experts
  • Build strategic business partnership with e-Commerce platform
  • Establish healthy business relationship with platforms and retailer
  • Further develop strong relationships with customers           

Your ideal profile:

  • Bachelor’s degree in a business-related field preferred
  • Minimum 5 years of relevant working experience
  • Minimum 3 years of experience in e-Commerce Key Account Management.
  • Strong business understanding of the online market,
  • Knowledge and experience in digital sales and e-Commerce marketing required
  • Proficient in Microsoft Office tools
  • Background in Apparel industry with strong network with VIP strongly preferred
  • KAM experience of Lingerie industry is a plus
  • People Management experience will be an advantage
  • Strong analytical capabilities with expertise in driving online operation KPIs, Be very sensitive on numbers
  • Strategic perspective combined with strong executional skills
  • Excellent negotiation and communications skills
  • Ability to build long-lasting relations
  • Fluency in both written and spoken English 

We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.