Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and Sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 4,050 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).
Learn more about Triumph on:
www.triumph.com
www.linkedin.com/company/triumph-international/
Our Marketing Department at the HQ in Bad Zurzach (Switzerland), is looking immediately for a highly motivated
CRM Manager (f/m) (100%)
This is a great opportunity to join one of the world’s largest intimate apparel companies!
This is a newly created role where you will have the opportunity to design and execute the contact strategy with a European scope!
Roles & Responsibilities:
- Define the client contact strategy by analysing client data to understand purchase patterns and the client lifecycle
- Lead & provide excellent execution of the CRM strategy across retail & e-commerce
- Track and measure client growth performance against goals as well as general performance and effectiveness of CRM programs
- Run frequent and detailed deep dives by store, events, client segments and other relevant metrics to derive insights for future programmes.
- Continuously improve the data collection process by collaborating with IT & GDPR team
- Collaborate with partners in all business areas, with a focus on building strong functional partnerships in Digital, Retail, Merchandising and IT, to help guide future strategy.
Your ideal profile:
- Bachelor’s degree is a minimum level of education required
- At least 5 years+ of experience as a CRM Manager is a must
- Deep knowledge of Salesforce Marketing Cloud or other CRM tools and overall End-to-End CRM Operations is mandatory
- Proven track record of developing & implementing contact strategy plans for retail and online businesses in beauty/luxury/apparel business is an asset
- Fluent English language is mandatory, any other language is a plus
- Strategic thinking, strong operational and commercial mindset
- Ability to inspire via strong presentation & communication skills
We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.
We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.
Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
If you are seeking a great opportunity to develop your career, please send us your application letter, CV in English and expected salary range by clicking on Apply.